OIL CITY, Pa. (EYT) — They work behind the scenes, they talk to people in some of their worst times in life, they are great multi-taskers, and very few know exactly what they do.
(Pictured above: Bobbi Cochran, dispatcher)
The life of an emergency 911 dispatcher is typically one of anonymity, but they are a huge part of the life-saving process, and the first step that people take when they need help.
The week of April 9-15 is National Public Safety Telecommunicators Week, and it is an opportunity to recognize those who are part of the stressful, heart-wrenching, and never-ending process of serving the public when they are dealing with what is often the most challenging times they have ever experienced.
For Venango County 911 Deputy Director Mark Seigworth (pictured below), himself a 16-year veteran in the department and a 30-year veteran with the Reno Volunteer Fire Department, finding the right people for the job is the key to a well-run dispatch center.