PHILADELPHIA, Pa. (EYT) — If you’ve had internet connectivity problems today, you are far from alone.
(Pictured: An outage map from downdetector.com shows the widespread Comcast outages.)
Comcast customers around the nation began reporting outages shortly after lunchtime on Friday.
Comcast gave a statement to its subsidiary, CNBC around 1:47 p.m. stating they were aware of the problem and were working on it.
Finally, around 2:40 p.m., one of Comcast’s official Twitter accounts, ComcastCares, confirmed that a cut fiber compromised their services in many parts of the country.
The message reads:
One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible
— ComcastCares (@comcastcares) June 29, 2018