Featured Local Job: Community Engagement Specialist – Crawford, Venango, and Rural Erie County

The Student Services Department of Northern Pennsylvania Regional College is looking to hire a Community Engagement Specialist in their Student Services Department.

JOB TITLE: Community Engagement Specialist

PRIORITY DEADLINE: March 10, 2023

CLASSIFICATION: Full-time, Non-exempt

COMPENSATION RANGE: Minimum Starting Salary $42,000

DIVISION: Academic and Student Affairs

DEPARTMENT: Student Services

REPORTS TO: Assistant Director of Community Engagement

SUPERVISES: Not Applicable

MINIMUM REQUIREMENTS:

• Associate Degree
• High-level of dependability and adaptability
• Strong motivational, problem-solving, and analytical skills
• Excellent verbal and written communication skills
• Ability to work effectively with diverse populations
• Ability to work collaboratively with teammates
• Confidence to learn and use technology platforms in everyday work

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree
• Experience using customer relationship management software
• Confidence to learn and use a student information system and learning management system
• One or more years of experience with sales and cold-call type situations

POSITION SUMMARY:

A Community Engagement Specialist (CES) represents Northern Pennsylvania Regional College in the communities assigned as a front-line face of the College. Individuals in this role will identify and maintain relationships with community stakeholders and potential students and influencers. Individuals in this position will be actively recruit students for enrollment as well as develop relationships with community entities and organizations to ensure NPRC has a positive and active presence in the communities we serve.

ESSENTIAL FUNCTIONS:
Community Engagement

• Educate community members of NPRC educational opportunities through community engagement
• Provide outreach to community organizations
• Attend community events including chamber events, fairs, festivals, etc.
• Networks with community entities (all “groups” social, business, economic dev., etc.)
• Track and hang flyers while networking within the community
• Liaison for NPRC sponsored or affiliated events
• Identify job placement and volunteer opportunities for students
• Identify ways for President’s Executive Team and Board of Trustees to be directly involved with local communities
• Represent the College to targeted constituencies such as chambers of commerce, service organizations and secondary/middle school students/administrators

Recruitment

• Responsible for the recruitment of student leads through grass roots approach within communities
• Host NPRC open houses at instructional locations each term
• Develop a relationship with local school districts to educate students about NPRC
• Attend parent information sessions, college/career fairs, and other relevant recruiting events
• Recommend new strategies and ideas for recruitment

Data Collection

• Generate student “Prospects” into Student Information system and follow up through application
• Track all reporting data including engagement activities, lead follow up, etc. as assigned

Maintain up to date knowledge on:

• All upcoming WFD offerings and schedules
• Policy, procedures, and process for enrollment
• All NPRC educational catalog programs (Academic & Workforce Development)
• All majors, degrees, certificates, partnerships in academics
• WFD Catalog classes and correlation to degree paths
• Community, funding, and additional resources for students

Secondary Responsibilities

• Advising
• Understand and communicate use of degree planning worksheets
• Understand and use of degree audits
• Understand course sequencing and where to find information
• Familiar with navigating students through registration, website, D2L, Student Portal, Outlook, and Microsoft Office
• Understand “services” within college and local communities for connecting students with support both academic and barrier related

ADDITIONAL ELIGIBILITY REQUIREMENTS:
Valid Driver’s License and consistent access to a vehicle.

CLEARANCE REQUIREMENTS: Must be able to obtain the following clearances and training:

• PA Child Abuse History Clearance
• Pennsylvania Access To Criminal History Record Check
• Federal Criminal History Background Check
• Training Certificate – Mandated and Permissive Reporting in Pennsylvania

PHYSICAL REQUIREMENTS:

The physical and mental demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read, communicate verbal and/or in written form using English language; remember and analyze certain information; and remember an understand certain instructions or guidelines
• Driving, standing, walking, and sitting
• Use of hands to touch, handle, and feel; reach with hands and arms
• Must be able to occasionally lift and/or move up to 25 lbs./12 kg.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

WORKING CONDITIONS/WORK SCHEDULE:

Office Location: To be determined depending on incumbent’s county of residence.
For more information visit our website: regionalcollegepa.org.

Work hours: This position requires work hour flexibility and varied hours, will include nights and weekends.

Notwithstanding the office hours, all salaried employees are expected to work 40 hours weekly.

TRAVEL REQUIREMENTS:

Periodic travel throughout the College’s service region required.

Proof of ability to travel to and from any location within the College’s service region.

OTHER DUTIES:

Perform other duties appropriate to the job title and as assigned

Northern Pennsylvania Regional College (NPRC) is an Equal Opportunity Employer. NPRC does not discriminate on the basis of race, color, religion, national origin, ancestry or place of birth, sex, gender identity or expression, perceived gender identity, sexual orientation, disability, use of a service animal due to disability, marital status, familial status, genetic information, veteran status, age, or other classification protected by applicable law.

All employment is decided on the basis of qualifications, merit, and business need.